Here’s How to Fix Outlook Error 0x800ccc90: Send/Receive Emails Issue
In this article, we will discuss how to resolve Outlook Error 0x800ccc90 using 2 manual solutions and one expert-suggested approach. Along with that, we will also share the top reasons why users face the 0x800ccc90 error in Outlook when they try to send / receive an email for all accounts at the same time. So, let’s get started and see which method best fits your requirements.
The error reads as follows:

“Receiving’ reported error (0x800CCC90): ‘Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).”
Reasons Why Outlook Error 0x800ccc90 Occurs
- This issue is primarily encountered when there is a limit to the number of POP3 connections that can be established at the same time. This limit is determined by the Internet Service Provider (ISP).
- Another cause for this is the incorrect configuration of Send/Recieve groups or synchronization settings.
- A heavily damaged Outlook profile can disrupt server communication resulting in Outlook error 0x800ccc90.
- Wrong login credentials, i.e., incorrect username/password or recently changed but not updated password may also result in send/recieve issues in Outlook.
Also Read: How to Retrieve Emails from Outlook Archive Folder?
Adjust Outlook Send/Receive Settings to Fix Outlook Error 0x800CCC90
To fix Outlook error 0x800CCC90, your POP3 account can be divided into multiple send/receive groups. Subsequently, these smaller groups can be connected individually. Follow the steps below to resolve this issue:
- Step 1. First, click Send / Receive Settings >> Define Send/Receive Groups.

- Step 2. Then, in the Send/Receive Groups window, go to New button. A new screen will appear, type the name for this group.

- Step 3. In the left panel, select one or more account which need to be added in the newly created group. Now select Include the selected account in this group checkbox as shown in below figure.

- Step 4. Afterward, select Send mail items and Receive mail items to fix ‘0x800ccc90 – your incoming pop3 email server has reported an internal error Outlook 2019, 2016 and below versions.

- Step 5. Now, you have to select Download complete item including attachments as shown in the image.

- Step 6. Upon doing so, begin the process of sending and receiving emails for each group by selecting Send / Receive >> Send Receive Groups >> Define Send/Receive Group.

Note: Other Send/Receive Groups can also be created by using step 3 to step 5.
Solution to Fix Unable to Open Encrypted Outlook Email Error
Change Port Number to Manually Resolve Error 0x800ccc90
You can fix the error by changing the port number of the server. Here’s how to do so:
- Step 1. Go to File >> Account Settings >> Select Email Account >> Change >> More Settings
- Step 2. In the Internet Email settings, Select Advanced >> Incoming Server (POP3) >> Type 995.
Expert Suggestion for Outlook Error 0x800ccc90 Resolution
There are various reasons for corruption like virus infection, oversized PST file, abrupt shutdown. Thus, in this case, it is recommended to use a professional solution such as Microsoft Outlook PST Recovery Tool.
The tool ensures the complete security of Microsoft Outlook data file while repairing PST files without ScanPST tool. It can also repair password protected PST file data without permission. Along with that, the software program can also Recover Deleted Emails from Outlook application.
Conclusion
The above solution may solve the problem. However, if you are still having issues with your incoming Outlook 2021, 2019, 2016, 2013, 2010, 2007, 2003 receiving reporting error 0x800ccc90, then most likely the data file is infected or corrupted. Moreover, an automated solution suggested for the same.
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