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Outlook Error 0x800ccc0f Troubleshooting – Stepwise Guide

Ugra Narayan Pandey | Modified: 2021-11-17T12:39:26+00:00| Error | 4 Minutes Reading

Nowadays, Outlook has become one of the most popular email client used in many work places as well as for personal usage. As it is a desktop-based email client users can manage all their data items and can access it without the internet. However, sometimes it encounters with some errors creating an obstacle in between the work. Outlook error 0x800ccc0f is one such error in which there is an issue occurs accidentally indicating that there is some interference in the connection to the server. In the following write-up, we will discuss the reasons behind this error and the procedure for Outlook error 0x800ccc0f troubleshooting.

Causes behind the Error

To troubleshoot the error user must know the factors, which are responsible for the error occurrence. It may be due to the connectivity issue on the internet or in the network, improper settings of the server or Outlook profile, corrupted Outlook data, blocking of MS Outlook to MS Windows and due to enabled antivirus e-mail. Examine the exact problem first and then proceed further to fix the error 0x800ccc0f. In the below section, we are going to discuss the methods to rectify this error of Outlook.

Techniques for Outlook Error 0x800ccc0f Troubleshooting

There are four solutions of this problem as mentioned below:

Solution 1: Check the Connection of Internet

Firstly, check for the internet connectivity. For this, type any website URL in a browser window and if it is not opening that means there is some issue with the internet. You need to troubleshoot the network connectivity to resolve this issue. For this, right click on Wi-Fi connection or Ethernet cable connection signal. A pop-up will come and click on “Troubleshoot Problems” then, resolve this issue.

Solution 2: By Disabling Windows firewall and Anti-virus

If the internet is working fine then you need to disable antivirus and Windows firewall to perform Outlook error 0x800ccc0f troubleshooting and for this follow these mentioned steps.

  • Firstly, go to start then, to Control Panel and after that to “Network Connection”.
  • Now, right click on internet connection and select the option of “Properties”.
  • Go to the “Security” tab and there switch off the Firewall.

Now, add incoming POP server name (pop.gn.apc.org) and outgoing SMTP server name (smtp.gn.apc.org) in the email Account in Outlook that you need to follow the mentioned steps.

  • Firstly, go to Outlook>> Tools>>E-mail Accounts>> View or change existing e-mail accounts>> Next. Click on “Add” in E-mail Accounts dialog box.
  • Then, click on POP3 and then on “Next”.
  • Now, you need to type in the correct information for POP3 mail server and after that click on “Next” and finally on “Finish”.
  • Check the setting once you made the changes.

Each Outlook version has different settings so, read how to change profile settings as any wrong change in the setting may make the situation worse.

Solution 3: Run Outlook in Safe Mode

If you still receive an error message ‘Outlook error 0x800ccc0f the connection to the server was interrupted’ then, run Outlook in safe mode. To run Outlook in safe mode you need to go the “Start” menu and search for outlook.exe/safe in the search box and after you finished click on OK.

Solution 4: Scan PST.exe and OST.exe

If the error 0x800ccc0f is still existed then, it is possible that there is some fault in PST or OST file. You Repair the files with the help of Microsoft in-built tool namely Inbox Repair Tool scanpst.exe. Launch the tools in your system and mention the file format you are using in your Outlook profile. The utility will repair your inaccessible data files.

Experts Solution for Outlook error 0x800ccc0f troubleshooting

If all the above method fails then, there is a software namely Outlook Recovery tool. The application is algorithm in such a way that it makes easy for users to repair their data in an efficient form without losing a bit information. The software takes only few moments to perform the process of recovery.


Outlook popularity is no doubt increasing day-by-day but sometimes there are unwanted errors occur, which can create inconvenience for the user. In the following section, we have discussed the Outlook error 0x800ccc0f troubleshooting.